Privacy Policy

Information We Collect

The casino may collect information provided during registration. This typically includes details such as your full name, date of birth, email address, residential address, and telephone number. Additionally, when making financial transactions, you may supply payment-related information. We collect this information to create and manage your account, verify your identity, and provide you with access to our games.

Certain technical and usage data may be collected automatically as you navigate through our platform. This can include your internet protocol (IP) address, browser type and version, operating system, the pages you visit, the time and date of your visits, and the time spent on each page. This data assists us in improving the functionality and user experience of our website.

How Information Is Used

Information collected from users is used for various purposes related to operating and improving our services. Primarily, it enables us to process your registrations, manage your gaming account, facilitate deposits and withdrawals, and provide customer support. We may also use your information to personalise your gaming experience, send you updates about new games or promotions where appropriate, and conduct internal research to better understand player preferences. All uses are aimed at providing a secure and enjoyable environment for our players while maintaining the integrity of our platform.

Data Sharing

Information may be shared with service providers where necessary to support the delivery of our online casino services. These service providers are carefully selected and are required to handle your information with the same level of care as we do. We do not sell your personal information to unrelated third parties for their own marketing purposes. In limited circumstances, information may also be disclosed if required to protect the rights and safety of our users and the platform or to meet legal obligations.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to remember your preferences, maintain your login session, and analyse site traffic. This helps us provide a more tailored service and understand how our platform is being used. You have the option to adjust your browser settings to refuse cookies, but please note that this may impact certain features of our casino platform and limit your overall experience.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes for which it was collected or to meet legal obligations. We regularly review the information we hold and take appropriate steps to delete or de-identify data that is no longer necessary for our business operations. The length of time we keep information can vary depending on the type of data and the purposes for which it is used.

Data Security

We are dedicated to ensuring the security of your personal information. Appropriate technical and organisational measures are implemented to protect against unauthorised access, accidental loss, or disclosure. While we strive to use commercially acceptable means to protect your data, it is important to remember that no security system is impenetrable and we cannot guarantee absolute security of information transmitted over the internet.

User Privacy Requests

Users may contact support regarding privacy-related requests, including inquiries about the personal information we hold, requests for corrections, or instructions to limit how we use your data. Our team will endeavour to respond to your requests promptly. We aim to handle all privacy matters with care and in a transparent manner to maintain your trust in our services.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or industry practices. When we make material changes, we will notify you by posting the revised policy on our website with an updated effective date. We recommend that you review this page from time to time to stay informed about how we protect your privacy. Your continued use of our services after any changes indicates your acceptance of the updated policy.